Your guest journey
starts with StayUpgrade

Hotel technology has evolved along with the demands and preferences of travellers. Automation processes have become a trend to stay in the hotel industry, bringing a great improvement to the guest experience. Your hotel interacts through our program with the guest days before they arrive at the hotel, during their stay and also when they leave the hotel.

StayUpgrade's main solutions are interactive map based Choose your room, Upgrade your room and …Claim your sunbed. Other ancillary service solutions include Early check-in, Late check-out and Hotel shop. With a few clicks, we personalize our guest's arrival, stay and return. Stayupgrade has turned into digital, simple, agile and efficient what in the past were extremely cumbersome processes.

spot plus check plus smile
Choose
your room
Through our Digital Interactive Map of your hotel, guest are able to personalize their experience: Sea view, high floor, low floor, near the swimming pool or Spa. Pre-arrival information allows us to enhance our guests journey.
Claim
your sunbed

In holiday resorts, one of the main concerns of a guest with his family is if they can pre-book a Sunbed, and save the hassle of having to run down every morning to block it with a book or towel.

Our digital solution implies that the client books the Sunbed, double sunbed or cabana in advance and for the length of his stay through our on-line clickable maps.

Upgrade
your room

Our guests have the option to upgrade the room after the booking has been made and choose from the available rooms before arrival. A larger room, a Suite, a beachfront villa: We offer all options available in the hotel for the guest, making sure they have all the comforts for a better experience.

All these upgrade solutions are payed online through our online booking and payment system.

Early
check in

Most hotels do not allow clients to access the rooms before 15.00 hrs. The early check-in booking solution for the traveller and families arriving early at destinations upgrades the guests experience allowing him to enjoy his room earlier.

The hotelier selects which rooms have this possibility and this allows operational efficiency.

Hotel
web shop

Every hotel sells own and third party products. This online mini -market gives the guest the option to acquire basic needs and other options.

Services can also be included, like massages, sport facilities, transfers and other services the Hotel Brand may require.

Late
check out

Guest that have a late flight would feel indulged if they were given the option of a late check-out. Our system identifies which clients would use this solution and offer them the option.

The hotelier selects which rooms have this possibility and this allows operational efficiency.

Choose your room Choose your room Choose your room Choose your room Choose your room Choose your room Choose your room
Choose
your room
Through our Digital Interactive Map of your hotel, guest are able to personalize their experience: Sea view, high floor, low floor, near the swimming pool or Spa. Pre-arrival information allows us to enhance our guests journey.
Choose your room
Claim
your sunbed

In holiday resorts, one of the main concerns of a guest with his family is if they can pre-book a Sunbed, and save the hassle of having to run down every morning to block it with a book or towel.

Our digital solution implies that the client books the Sunbed, double sunbed or cabana in advance and for the length of his stay through our on-line clickable maps.

Choose your room
Upgrade
your room

Our guests have the option to upgrade the room after the booking has been made and choose from the available rooms before arrival. A larger room, a Suite, a beachfront villa: We offer all options available in the hotel for the guest, making sure they have all the comforts for a better experience.

All these upgrade solutions are payed online through our online booking and payment system.

Choose your room
Early
check in

Most hotels do not allow clients to access the rooms before 15.00 hrs. The early check-in booking solution for the traveller and families arriving early at destinations upgrades the guests experience allowing him to enjoy his room earlier.

The hotelier selects which rooms have this possibility and this allows operational efficiency.

Choose your room
Hotel
web shop

Every hotel sells own and third party products. This online mini -market gives the guest the option to acquire basic needs and other options.

Services can also be included, like massages, sport facilities, transfers and other services the Hotel Brand may require.

Choose your room
Late
check out

Guest that have a late flight would feel indulged if they were given the option of a late check-out. Our system identifies which clients would use this solution and offer them the option.

The hotelier selects which rooms have this possibility and this allows operational efficiency.

Choose your room

Join the ranks of distinguished hotels that have discovered a world of unparalleled services and extraordinary experiences around the world with Stayupgrade.

Over 50 hotels in Riviera Maya are generating revenue and improving their guests' experience with our "Choose your room" and "Claim your sunbed" services. Ensure guest satisfaction and business growth with Stayupgrade.
50Hotels in
Rivera Maya
Proud to offer over 70 hotels in Europe our unique services generating increased revenue and revolutionising the way guests experience their stay. With our innovative features, we are redefining hospitality and setting new standards in the industry.
70Hotels in
Europe
Over 40 hotels in Punta Cana enhance their hotel experience by unleashing the power of our unique services: Choose your room, claim your sunbed, late check-out, early check-in and hotel webshop.
40Hotels in
Punta Cana
The clicks that will increase your revenue
The perfect example how technology can be used to deliver great holiday experiences and generate additional revenues to the hotel industries.
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Our leadership team
Charles
Charles
De Ros Wallace
President of StayUpgrade

Charles is co-founder and President of Stayupgrade, were he supervises all guest enhanced initiatives as well as overall growth strategy for the company.

He is the CEO of Geskaria Investments, an International Real Estate and Hospitality boutique advisory firm and holds various investments in different sectors.

Koen
Jeroen
De Leijer
COO

Jeroen is co-founder and COO of StayUpgrade. Jeroen is responsible for the financial and operational processes for the company.

Jeroen is CEO of Blue Code Solutions, a software development company for Hospitality, Masterdata, HR and Real Estate sectors.

Marc
Héctor
Linares
CTO

Hector is the CTO of StayUpgrade, where he is responsible for the execution and development of the product roadmap.

Hector is also CTO of Blue Code Solutions, a software development company for Hospitality, Masterdata, HR and Real Estate sectors.